Job Description:

Technology Specialist – Provides hands-on technology expertise in troubleshooting, device upkeep/repair, use of equipment, and the implementation of technology. Coordinates district technology initiatives and efficiencies within each building. Works with other technology team members to complete summer technology projects. Coordinates with the Instructional Coaches to provide hands-on Technology support.

Reports to: Technology Director

Experience- Job-related experience with increasing levels of responsibility is required.
 
Education- Community college and/or vocational school degree with study in a job-related area. Additional experience of at least two years beyond the initial two-year requirement may be substituted for the associate's degree.

Essential Functions
Assess Work Order Requests: Implement the Helpdesk and complete assigned Helpdesk tickets, ensuring courteous, timely, and effective resolutions to end-user issues.
Maintain Building Website: Add and revise content for optimum user access, ensuring a user-friendly environment in compliance with District standards.
Setup Software/Hardware Operations: Provide ongoing support and prepare for professional development and district-sponsored conferences.
Collaborate with Personnel: Train staff on the use of equipment and its applications and implement and maintain services and programs efficiently.
Deploy and Install Technology: Distribute and install new and used computer hardware, peripherals, network equipment, and application software, following all safety and security measures.
Monitor and Test Solutions: Ensure problems are completely resolved without changing functionality in other areas.
Prepare Documentation: Create work order reports, inventory control, procedures, and recommendations for improvement to document activities and provide written reference.
Provide Training and Assistance: Assist students and building personnel with the use of websites, technology, and support tasks.
Repair Technology: Maintain computer hardware, software, and other district technologies in a safe and functional operating condition.
Research New Products: Stay current with district technology changes and forecasted changes.
Provide Frontline Support: Assist with various software applications, computer equipment, and operating systems for the building / district.
Setup and Support Events: Coordinate technology support for building and district events, including professional development, conferences, student activities, and other events, which may include evening and weekend activities
Transport Items: Provide materials at job sites or bring equipment in for repairs.
Troubleshoot Core Technology: Isolate problems, identify solutions, and implement solutions consistent with overall department strategies.
Upgrade Technology: Install, test, and configure computers, peripherals, network equipment, and software applications.
Warehouse Technology Equipment: Maintain and verify technology equipment inventories for assigned building / area of responsibility.
Adhere to School Policies: Follow school policies and procedures.
Attendance: This position requires prompt and consistent attendance.
Perform Other Duties: Undertake additional tasks as assigned to support the effective operation of the work unit. Some tasks may require working outside of the normal workday.
 
TERMS OF EMPLOYMENT: Normally 260 working days (the actual number of working days may vary as determined by the superintendent). Typically working 8 hours per day / 40 hours per week/ 12 months per year. This position is eligible for all benefits, including health, dental, vision, life, retirement, paid leave, and holiday pay. 
 
EVALUATION: A performance review will be conducted annually in accordance with the provisions established by the administration and the Board.
 
PHYSICAL REQUIREMENTS: The job’s functions may require the following physical demands: Significant lifting, carrying, pushing, and/or pulling, frequent stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. This position requires the ability to lift 30lbs.

Salary and benefits are determined by the Board of Education in accordance with the 2025-2026 Classified Salary & Benefit Package. The current salary range is $24.50 - $27.00 per hour, depending on experience.